Privacy Policy

Last Updated: 07/05/2025

Kenzen Koi is committed to protecting your privacy and ensuring transparency in how we collect and use your information. This Privacy Policy explains what data we gather, how we use it, and how we safeguard it.

1. Information We Collect

Personal Information

Name
Email address
Shipping and billing address
Payment details (processed securely by third-party providers; we do not store full card numbers)

Technical & Usage Data

IP address
Device type
Browser type
Pages visited and site activity
Cookies and tracking information

Optional Information

Form submissions
Account information (if applicable)
Customer service inquiries

2. How We Use Your Information

We use your information to:

Process and deliver orders
Provide customer support
Improve our website, products, and services
Send updates, promotions, or newsletters (opt-out always available)
Analyze trends and site usage
Comply with legal requirements

3. Sharing Your Information

Kenzen Koi does not sell customer information.

We may share data with third parties when necessary to operate our business, including:

Payment processors
Shipping providers
Email and marketing platforms
Hosting, analytics, and security services
Legal authorities when required by law

Third parties must handle your data responsibly and securely.

4. Cookies & Tracking Technologies

We use cookies to improve functionality, personalize browsing experiences, and analyze website performance. You may disable cookies, but some features may not function correctly.

5. Data Security

We implement reasonable precautions to protect your information. However, no data transmission over the internet is completely secure. We cannot guarantee absolute protection.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we store
Request corrections
Request deletion
Opt out of marketing communications

All requests can be made via the email below.

7. Children’s Privacy

Kenzen Koi does not knowingly collect personal information from children under 13. Our website and products are intended for adult users.

8. Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted on this page with the revised “Last Updated” date.

9. Contact Us

For questions or privacy-related requests, please contact:

📧 Email: contact@kenzenkoi.com
🌐 Website: www.kenzenkoi.com